I.T. Management
Is a specialized
skill requiring a high level of technical competence, coupled with good business
understanding. Outsourcing entails externalizing all of your IT related costs to
an IT service provider. It can provide reduced operational costs, access to best-of-breed
resources and continuous improvement
Your do not lose control of your infrastructure, expenses, or advancements and upgrades;
you simply pass the management and responsibilities onto a 3rd party service provider
such as Ezy PC.
The key benefits of an outsourcing partner such
as Ezy PC are:
Single Point of Contact:
- Ezy PC provides all the IT requirements from hardware
to software, implementation, Internet connectivity and ongoing support. Generally
a basic IT problem is met with mass confusion – your I.S.P blames your software,
your software blames your hardware, your hardware blames your I.S.P your I.S.P blames
the sunspots, and your internal IT staff suffers from whiplash!
- A single point of contact enables you to put the responsibility to one company and
to have the problem rapidly resolved, regardless of where the problem lies.
- This point of contact is Ezy PC.
Focus on core competencies:
- IT infrastructure is often viewed as an evil necessity. The time an electronic solution
saves is often exceeded by the time spent managing that solution. System failure,
faulty hardware, software glitches, and broken connections cause direct financial
losses. Wasted time and stress build up are not easy to calculate and yet despite
all these costs, companies continue to try and manage their IT systems internally.
-
Companies need to focus on their core competencies – selling their products and
services, instead of trying to solve IT problems.
Prevention is better than cure:
-
With regular proactive maintenance work many faults can be prevented
or detected before complete system failure and expensive downtime for your business.
We recommend regular health checks and file clean-ups for all our clients IT infrastructures.
Priority service:
-
If your business regularly needs a computer technician to be on call during weekends
or after hours we offer "priority" status to selected clients. This means
your business will take priority over casual users and you can be assured someone
will always be available should the worst happen and you have a system failure.